Cancellation Insurance – What does it cover?
The costs of the cancellation insurance, which applies in case of illness, will amount to 5% of the total price. In order to obtain a valid insurance, it must be taken out and paid for together with the primary payment (the deposit for your booking). You will be informed about the exact details of the primary payment when you make your reservation.
The insurance will cover the part of the tenancy price – excluding the insurance premium – which Frigård Camping will not refund in case of cancellation, in a situation where the stay in the rented cottage will not be possible or extremely difficult:
1.1.1 in case the insured person or the spouse, cohabiting partner, children, parents in law, children in law, grandchildren, siblings, grandparents, sister or brother in law or any travel companion passes away or faces serious or acute illness or injuries where hospital treatment is considered necessary, or where rest has been prescribed by the doctor, or any comparable circumstances.
An acute illness which is covered is defined as a recently diagnosed illness, or the justified suspicion of a serious illness, or an already existing or chronic illness which is unexpectedly aggravating.
1.1.2 if a considerable damage has been caused to the private property of the insured person just prior to the holiday, for instance due to fire or burglary, or if the insured person’s own company has been exposed to fire, burglary or stoppage of work in contravention of the collective agreement.
1.2 Requirements for insurance coverage:
In order to be entitled to insurance coverage, the insured person must provide Frigård Camping with proof of the insurance event, i.e. a medical certificate, death certificate or police statement.
1.3 Period of the policy:
The insured person is covered from the date of subscription until the day the insured person commences the holiday stay.
How can you cancel your reservation and claim a refund?
In order to obtain a refund, Frigård Camping must be informed of the cancellation at the latest 12.00 am on the day of arrival. In any case, the insured person is asked to inform Frigård Camping as soon as possible of the cancellation.
The expenses of the medical certificate are to be paid by the insured person.
In the case of injury, a confirmation from the hospital or doctor will be needed to obtain a refund.
In case of death, please send a copy of the death certificate. In case of burglary or fire, please send us a copy of the police report.
The insurance premium of 5% will not be refunded
Niels Friis ApS
Kollund, 6340 Kruså